Well, unless your Tennessee accent makes you sound like a robot, I really think it's the phone line.

Has humankind gotten thirty times more annoying and nonsensical than when I left retail? Observe:

Customer: Yeah, I need these filled.

Me: Okay, it'll be a few minutes.

[Pharmacy bustles with the filling of the customer's prescriptions.]

Me: Alright, I just need you to sign here at the bottom.

Customer: [Completely ignoring my request for a signature] Hey, I'm supposed to have a $10 copay.

Me: [Looking at the receipt] Oh, okay... Do you have a new insurance card?

Customer: Yeah, here.

Me: Okay, it'll just be a few minutes while we get that entered into the computer.


And observe:


Customer: I need these prescriptions filled.

Me: Okay, it'll just be a few minutes.

[Pharmacy bustles with the filling of the customer's prescriptions]

Me: Alright, I just need you to sign down here.

Customer: Okay. ... Hey, these are for Robby my son, not Robby my husband.

Me: Oh, okay. It'll be another minute while we switch that.


I cannot even tell you how many times a person comes in, requests something, watches us do it wrong, and then after we're finished, tells us the information that would have helped us out if they'd just given it to us in the first goddamn place. Why do people do this? How in the hell are we supposed to know these things? This happens at least three times a day. AND IT'S DRIVING ME CRAZY. I think I'm going to make a sign.

Dear Customers,

Please don't be jerks.

Sincerely,
The Management